What is the return policy for Liv Pure?
The return policy for Liv Pure is designed to give customers confidence when trying the supplement by offering a 60-day money-back guarantee. Here’s a detailed overview of how the return policy works:
1. 60-Day Money-Back Guarantee:
- Risk-Free Trial: Customers have 60 days from the date of purchase to try Liv Pure. If you are not satisfied with the product for any reason, you can request a full refund.
- Eligibility: The guarantee applies to both opened and unopened bottles, meaning you can return the product even if you have already started using it.
2. Return Process:
- Contacting Customer Support: To initiate a return, customers must contact Liv Pure’s customer service team. This can typically be done through email or phone, and the customer support team will provide instructions on how to return the product.
- Returning the Product: You will likely need to return any remaining product (including empty bottles) to the specified return address. The cost of return shipping is generally the responsibility of the customer, unless otherwise specified.
3. Refund Details:
- Full Refund: Once the returned product is received and processed, a full refund will be issued to the original payment method. This refund includes the cost of the product, but usually does not cover original shipping fees.
- Processing Time: Refunds are typically processed within a few business days after the returned product is received, but it may take additional time for the refund to appear on your bank statement depending on your financial institution.
4. International Returns:
- Applicable for International Orders: The money-back guarantee applies to international orders as well. However, international customers should be aware that return shipping costs might be higher and the return process could take longer due to customs and shipping delays.
5. Important Considerations:
- Purchase Through Official Channels: To be eligible for the return policy, it is important that the product is purchased through Liv Pure’s official website. Products purchased through unauthorized sellers or third-party platforms may not be covered by this return policy.
- Contact Timing: It’s important to contact customer support and initiate the return within the 60-day window to ensure eligibility for a refund.
In summary, Liv Pure offers a 60-day money-back guarantee that allows customers to return the product if they are not satisfied, with refunds provided after the return is processed. This policy is applicable to both domestic and international orders, though return shipping costs are typically borne by the customer.